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Has My Order Dispatched Yet?

We dispatch all orders placed by 4pm (MST) Monday to Friday (aside from Public Holidays) within 24 hours. Very, very rarely we send an 'Awaiting Stock' email whereby we've run out of the item you ordered, so unless you've received one of these, your order will have been dispatched if you fit the above criteria.

All orders placed after 4pm (MST) on a weekday will dispatch the next working day (ie Monday through Friday). You should also get an email confirming when your order has left our warehouse.

PLEASE NOTE: Orders are marked as 'Order Dispatched' in your customer area when they have been picked and packed. However, you will receive an email with tracking when your order is in the hands of our carriers.

We pride ourselves on efficient and speedy despatch, so rest assured, we're dealing with your order as quickly as we can!