If you decide you do not want the item you have ordered and you have not opened the packaging (ie the product packaging, it's no problem if you have opened the envelope it came in!) we'll be happy to exchange. Please click here to be taken to our contact form, let us know and tell us if you'd like an alternative item (to the same or less value), or a refund. We will then respond with our returns instructions. Easy. Please note, the cooling off period is 30 days, so we cannot accept returns after 30 days of the order date.