Terms & Conditions

The below terms apply to The Electric Tobacconist LLC:

Please read these terms and conditions carefully before accessing and/or ordering any goods from The Electric Tobacconist® website. Accessing, browsing or using this website in any way indicates that you agree to be bound by these terms and conditions. We reserve the right to amend these terms & conditions at any time, without the need to notify our customers.
1. You must be of legal smoking age to be able to buy anything from this website. Proof will be required at checkout stage.
BY AGREEING TO OUR TERMS AND CONDITIONS AT THE TIME OF PURCHASE YOU ARE DECLARING THAT YOU ARE OVER 18 YEARS OF AGE. ELECTRIC TOBACCONIST RESERVES THE RIGHT TO CANCEL ANY TRANSACTION WHERE IT REASONABLY BELIEVES THE PURCHASER IS EITHER NOT OF THE REQUIRED LEGAL AGE OR PURCHASING PRODUCTS ON BEHALF OF A MINOR.

2. Cooling Off Period: The Electric Tobacconist LLC has a generous returns policy that can be viewed here.

3. Safety Warning:
Where stated, all of our vaping products contain nicotine, which is highly addictive. They are not medical devices and make no claim to aid anyone in the cessation of smoking real tobacco. The Electric Tobacconist LLC does, however, strongly advise against using any of its products if you come under any of the following categories:
A non-smoker
Pregnant
Breast-feeding
Of ill or poor health

4. Once purchased, the products on this website should only be used in accordance with the manufacturers' instructions and should likewise be inspected before use and properly maintained. Nothing in this notice affects your statutory rights.

5. 'Approximate cigarette' guidelines are dictated by the manufacturers and are calculated on an average basis. Due to variations in smoking habits, the Electric Tobacconist? cannot offer any guarantees on how accurate these guidelines are and will not offer refunds based on any complaints regarding equivalent cigarette comparisons.

6. Incorrect Shipping Details:
It is responsibility of the customer to enter the correct delivery address details at the time of ordering. If the customer enters the incorrect or incomplete address and goods are delivered to the wrong address, we are under no obligation to issue a refund or send replacement goods. If goods are returned to us if they have been sent to the wrong address we are not obliged to re-send at our expense, however, a refund will be offered less the postal expense. If you notice that you have provided the incorrect or incomplete details please contact us as soon as you can.

7. Claims against unwanted/faulty/non-delivered goods cannot be processed after a 30 days period from order date.

8. All orders placed before 4pm Monday to Friday are shipped via USPS delivery service. We cannot, however, be held responsible for delays within the USPS network and please understand that shipping time estimates given in our checkout are used as a guide to help you, but we cannot offer refunds or compensation if these are not met.

9. We reserve the right to use any personal information provided by you to carry out and conduct relevant age verification checks. As part of checks made we may utilize data from various credit reference agencies, the electoral role and other databases or agencies.

10. Our strict age verification and 'no sales to minors' policy can be viewed here

 

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